Privacy Policy

1. Who we are

GlowSkin OÜ

Registry code: 17020969

Address: Mehaanika tänav 21, 3. korrus, 10616 Tallinn, Estonia

Email: lauriin@glowskinbeauty.ee

We are not registered for VAT.

2. What data we collect

We may collect the following information:

• Name, phone number, and email address
• Booking details (date, time, service, notes)
• Payment information (processed securely via Stripe)
• Information you provide when contacting us
• Technical data (IP address, browser type, device information) when you visit our website

3. How we use your data

We use your personal data to:

• Manage and confirm your bookings
• Send booking confirmations, reminders, and updates
• Process payments and refunds
• Provide customer support
• Send marketing communications (only with your consent)
• Improve our services and website

4. Legal basis for processing

We process your data based on:

• Contract (to provide the service you booked)
• Legitimate interest (to improve our services and prevent fraud)
• Consent (for marketing communications)

5. Sharing your data

We may share your data with:

• Supabase (our database provider)
• Stripe (payment processing)
• Resend (email delivery)
• Delivery couriers (e.g. Omniva, DPD) for shipping product orders
• Our accountant (for legal obligations)

6. Data retention

We keep your data only as long as necessary:

• Accounting and transaction records (invoices, payments): 7 years, as required by Estonian accounting law
• Other booking and contact data: for the duration of our business relationship and up to 3 years afterwards
• Marketing data: until you withdraw consent

7. Your rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent for marketing
• Lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon)

8. Cookies

We use cookies to improve your browsing experience. See our Cookie Policy for more details.

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.